[narrating] "9/11 showed us what human beings are capable of. The evil, yeah, sure. But it also brought out the goodness we forgot could exist. People taking care of each other for no other reason than it was the right thing to do. It's important for us to talk about that good, to remember. 'Cause I saw all of it that day."

John McLoughlin

It's as though God put up a screen of smoke to prevent us from seeing something we are not yet ready to see.

Dave Karnes

Mother in Hospital: My son ... works the elevator in the south tower... he's a good boy. Then I saw that building going down like a pancake... damn thing is I yelled at him. I made dinner and he got held up at work... food went to waste. Now all I wanna do is hold him.
Donna McLoughlin: I know... I know.

We prepared for everything. Not for this. Not for something this size. There's no plan.

John McLoughlin

[Will and John are stuck under the rubble] I guess you're not much of a talker.

Will Jimeno

[to his wife] You... kept me... alive.

John McLoughlin

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World Trade Center Quotes

Dominick Pezzulo: Willie, I can't get this off of you...
Will Jimeno: Don't leave me, Dom! Keep trying! Please, keep trying!
Dominick Pezzulo: Okay.

[Will and John are stuck under the rubble] I guess you're not much of a talker.

Will Jimeno